1. The warranty period of the equipment is 1 year. During the warranty period, if the accessories are damaged due to our company's reasons, we will come to your company for maintenance free of charge and replace the accessories free of charge; (except vulnerable parts)

2. The Seller shall charge labor fees outside the warranty period for lifelong maintenance of equipment. If the parts need to be replaced due to damage not caused by the seller, the material fee shall be charged for the parts to be replaced.

3. After receiving the fault complaint, the Seller shall respond by telephone, fax and e-mail within 4 hours. Maintenance within 36 hours in Guangdong Province and 72 hours outside Guangdong Province. If the parts need to be replaced, the specific time shall be negotiated by the buyer and the seller separately.

4. Train operators for the user free of charge;

5. Provide corresponding technical data, including machine operation instructions, drawings of mechanism vulnerable parts, circuit diagrams, and PLC program password provided by the seller after the buyer pays the full payment;

6. The following situations are not included in the warranty scope: A. machine vulnerable parts defined by both parties; b. Machine damage caused by earthquake, fire, lightning and other natural disasters and improper operation

Dongguan Zhengxiang Intelligent Equipment Co., Ltd

Contact Number：0769-33398800 0769-33363200